Why order a Copper Product from Pure Spa Direct?
- WE CONTROL THE FACTORY! - We control the Copper Products factory in Mexico! Order DIRECT!
- GET IT YOUR WAY! - Custom Order? Special Request? We are the leader in quality, speed and acuracy.
- QUALITY! - Copper Products are handcrafted in Mexico and inspected for quality control.
- SAME DAY SHIPPING! - Most in-stock orders placed before 2:30PM Eastern Time
When will my items ship?
In-stock items generally ship within 24 hours of purchase. Out of stock items can take up to 4 weeks to ship. Sinks are shipped via UPS and should reach you within 5 business days.
Do you ship to countries other than the United States and Canada?
Yes, we can ship to other countries. Please call or email for a quote and estimated shipping time. Quoted shipping charges do not include any brokerage, taxes or duties imposed by your home country. The customer assumes all responsibility for any additional fees required by your government or crossing agents.
My sink arrived and the edge is slightly bent. What do I do?
Copper is malleable. Materials that are malleable can be hammered or stretched or rolled into various shapes with relative ease, while still maintaining their strength. Some metals, like copper, are also ductile, which means they are flexible. Should your sink arrive with a bent edge, it can be hammered back into position with little effort. Use a wooden or rubber mallet to straighten any edges that may have been altered in shipping.
Do you make custom sized sinks? And how long does it take to receive?
Yes. If you need an item with specific dimensions, contact us and we will work with you to make an item that fits your needs. Custom items can take 4 weeks to produce and ship.
Copper has a living finish?
Yes. Copperhead Copper Sinks have a living finish and continue to change color and darken. This is a gradual change that enhances the handcrafted individuality of the sink.
What finishes are available?
We currently offer
Dark, Medium, Shiny and Satin Nickel. If you would like any other finish, please call.
What is your warranty policy?
Our warranty (also downloadable as a pdf) can be found
here.
What is the best way to care for my copper sink?
Copper is very easy to care for: Soap, water, and a soft cloth should be all you need to clean your sink out. Please refer to our
Care and Maintenance section for more details.
How should I install my copper sink?
Our installation recommendations (also downloadable as a pdf) can be found
here.
What guage of copper is used?
The guage is typically listed on the product page. Typically, smaller sinks are 18 gauge, larger sinks are 16 guage and kitchen sinks and tubs are 14 guage.
What is the purity of the copper used?
What is IAPMO/UPC and why IS it important?
Our sinks are IAPMO/UPC Approved. Our sinks have been thoroughly tested and have met the quality standards of the Universal Plumbing Code. Our Certificate can be found
here
IAPMO - INTERNATIONAL ASSOCIATION OF PLUMBING AND MECHANICAL OFFICIALS is dedicated to the protection of the public's health and safety through the development and maintenance of the Uniform Plumbing Code (UPC) and Uniform Mechanical Code (UMC). IAPMO provides numerous services to the industry including the promulgation of education seminars; the administration of certification programs and the development of numerous supports services and documents for the UPC and UMC.
UPC - UNIVERSAL PLUMBING CODE is a benchmark quality standard that states that a plumbing product meets or exceeds all required plumbing codes throughout the United States and abroad.
Are drains included with the sinks?
Drains are not included with your sink purchase.
Click for the drain section of our website
Can the sinks be under mounted?
You can install sinks with a flat lip as under mount or drop in. If the lip is rounded, it can only be installed as a drop in or a free standing vessel.
Are templates available?
Not at this time, each sink is handmade and unique. While most sinks fit the dimensions specified on the website, they can vary in size. For this reason, we recommend waiting until you have your sink in hand before cutting any holes.
