Pure Spa Blog Posts!
December 17, 2025
The Client Who Wants to Chat About Everything: Managing the Talker & Keeping Your Sanity
The choice of experts who know that while you signed up to be a beauty professional, you somehow also became a part-time therapist, a hostage negotiator, and occasionally, a human...
The "Surprise Gray": How to handle the one white hair that throws off a formula.
Make every effort count when that single, defiant white hair appears in the middle of your perfectly planned color service. It’s the hair equivalent of that one person who shows...
The "Mirror, Mirror" Moment: Teaching a client how to truly look at their own hair.
Deliver quality that clients can see... starting with teaching them how to actually see their own hair. We've all been there: a client sits in your chair, points to a...
The Rise of the "Touchless Tip": Navigating Digital Gratuity & Boosting Your Bottom Line
Upgrade client experiences now... because let's be honest, the last time you saw a customer pull out a crisp bill to tip your amazing stylist or esthetician was probably around...
The "Texture Talk": How to manage expectations for curls, waves, and coils (and keep clients coming back for more!)
Let quality drive your results... especially when it comes to the magical, mysterious, and sometimes maddening world of textured hair. If you've ever watched a client's face fall when their...
The "Salon Lighting" Deception: How to Check Your Cut in Natural Light Before They Leave (And Save Your Sanity!)
Efficiency meets brilliance in the one place you'd least expect: your salon's lighting plan. Let's be real for a second. You've spent an hour creating the perfect balayage, your client...
The "Unexpected Cowlick": The detective work of mapping a head's unique topography.
Efficiency meets brilliance in the one salon skill nobody talks about but every pro needs: cowlick detective work. Let's be real, you've spent years mastering cutting techniques and color theory,...
The "Cowlick Conversation": How to Explain and Work With Them, Not Against Them for Happier Clients & Better Styles
Watch profits grow with this innovation... that starts with finally making peace with the most stubborn guest in your styling chair: the cowlick. If you’ve ever spent 20 minutes meticulously...
The "Name Game": How Remembering Names Builds Unshakable Loyalty (And Your Bottom Line)
Let’s make great results happen… and it all starts with two little words: their name. Forget fancy marketing funnels and expensive advertising for a second. The most powerful tool in...